You can right-click the mic button again to unmute their audio and they will be prompted to unmute on their side to open the line. They'll receive a notification that they've been muted. To mute individuals, right-click the Mute button next to their name (conversation view) or above their picture (gallery view) in the meeting and click Mute this person. If you're a presenter, you can mute or unmute meeting participants, individually or as a group, to eliminate background noise. Mute or unmute the audience in a Skype for Business meeting See Troubleshoot audio and video in Skype for Business for help. Skype for Business may not detect your microphone because of a device issue. To correct this, go into the settings for the Skype for Business app on your phone and make sure that it is allowed to use the microphone. Skype for Business may not have access to your phone's microphone. This is explained in detail later in this article. This will cause the mute button for all participants to be grayed out until the organizer unmutes the audience.
The meeting organizer may have muted the audience. The mute button on your laptop or phone may be grayed out during a meeting, not allowing you to unmute yourself. What to do if your mute button is grayed out Note: When you call into a Skype for Business meeting by phone, your audio is on by default.
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